Common Hosted PBX Questions Answered

The internet is now providing opportunities to businesses that could never have been envisaged ten years ago. Even your phone exchange can now be taken online, with all the equipment, setup and maintenance costs conferred conveniently to somebody else! Is there a catch? Here we answer the most common questions about hosted PBX phone systems.

Can I Keep My Existing Phone Numbers?

Yes, your existing business phone numbers can be ported to a hosted PBX system.

Does a Hosted PBX Have All the Features of a Standard PBX?

There is a variety of system types within hosted PBX systems, just as there are within standard PBXs. Your Phone Business representative can explain the features available with each type of system.

Is Hosted PBX Cheaper Than An In-House System?

Hosted PBX systems are invariably cheaper to install than an in-house system, because there are minimal equipment purchase costs. Hosted PBX systems can also offer cheaper phone calls, because the buying and bargaining power available to a single company with a large volume of calls is significantly better than for a single business.

So, What's the Catch?

Make sure you choose a reliable and well-established company for your hosted PBX, to ensure that your communications are stable and secure. Although at Phone Business we can provide ultra-high voice quality, there are some hosted PBX providers whose voice quality is poorer. Additionally, if you choose a company with poor coverage there is less potential for call cost savings. While hosted PBX systems can have catches with some lower quality providers, with an established partner like Phone Business they are truly the way of the future.

What Happens If I Lose my Broadband Connection?

For most broadband carriers, loss of connection is not a common occurrence. However, on the off chance that you lose your broadband, your hosted PBX system can divert all incoming call to either a backup fixed line phone, or to mobile telephones. We recommend switching to hosted PBX systems once you're familiar with the service reliability of your broadband provider.

How Can I Learn More?

Why not have a Phone Business representative come out to your business and give you an in-house demonstration of your potential new hosted PBX, its savings and advantages?!